Why we built Workline
It started with a simple observation: the best tradespeople in the country were losing jobs — not because of their work, but because their phone rang while they were on the tools.
A plumber under a floorboard at 3pm. An electrician in a loft. A roofer 20 feet up. None of them can answer a call. And 78% of customers book with whoever picks up first.
Hiring a receptionist costs £2,000+ a month and only covers 9–5. Voicemail doesn't work — customers just call the next company on Google.
We built Workline to fix this permanently. An AI that answers every call in under 10 seconds, books the job automatically, and then keeps running in the background to recover revenue you didn't even know you were losing.